Satir Change Model
Satir Change Process model, named after Virginia Satir, an American author and psychotherapist. Her model is best represented in the diagram below which describe Performance fluctuations as a result of change.
The diagram depicts several stages of accepting change. The first stage is known as Status Quo (Gray Zone), a state where everyone is generally comfortable with the way things are. The second stage is a point in time a Foreign Element, trigger or change agent is introduced. What follows is a period of Resistance and Chaos (Red Zone), personified as a result of people being scared of the uncertainties the change has brought about and how their lives will be impacted.
The level of performance generally drops off and fluctuates more greatly between the Gray and Red Zones. There are various reasons for this – people may reject the change to protect the status quo; are confused with the change and are unsure of what to do; or simply become less competent with the new tools and processes introduced.
This describes why people by nature resist change. They don’t want to become less useful than they already are.